Effective Date: 2025-10-14
Website: chantalnephin.com
Entity: Chantal Nephin Real Estate

Chantal Nephin Real Estate (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, chantalnephin.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, phone number, mailing address.

Property Information: Details related to buying, selling, or renting a property.

Usage Information: IP address, browser type, device information, and pages visited on the Website.

Communication Data: Information you provide when you contact us by email, forms, or phone.

2. How We Use Your Information

We collect and use personal information for the following purposes:

To respond to inquiries and provide requested services.

To facilitate real estate transactions, property evaluations, and consultations.

To send relevant property listings, newsletters, and updates (with your consent).

To improve our Website, marketing, and customer experience.

To comply with legal, regulatory, and professional obligations.

3. Sharing of Information

We do not sell or rent personal information. We may share information only in the following circumstances:

With third-party service providers who assist with Website hosting, email services, or marketing.

With mortgage brokers, lawyers, inspectors, or other professionals necessary to complete real estate transactions (with your consent).

As required by law, regulation, subpoena, or court order.

In connection with a business transfer, such as a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings; however, this may affect Website functionality.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes set out in this Privacy Policy or as required by applicable law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security of your data.

7. Your Rights

Under Canadian privacy laws, you have the right to:

Access the personal information we hold about you.

Request corrections to inaccurate or incomplete information.

Withdraw consent for certain uses of your personal information.

File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our Website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, please contact:

Chantal Nephin Real Estate
515 McNeely Ave, Carleton Place, ON K7C 4S6
Email: info@chantalnephin.com
Phone: 613-371-6024