She made me feel like I was in good hands, and I felt that I could trust her. I needed to sell my house ASAP. I selected Chantal because I enjoyed her Westview Heights brochure that came frequently which provided detailed info on the sale of surrounding properties and how fast they sold. Chantal was always available and accommodating and very understanding of our personal situation.

I called Chantal after my home did not sell after another agent had it listed for six months. Chantal was referred to me and I found her to be business like, knowledgeable, and driven. She sold my house fast and through her negotiating and counselling skills, I got the outcome I wanted. I found her to be professional and I would tell someone looking for a Realtor to call Chantal.

Chantal will fight till the end with everything she's got while watching out for your best interest! We were looking for a new home and you were recommended. You convinced the sellers to extend the date for the conditions and we were able to get through the obstacles that we faced. You went above and beyond many times helping us obtain the home of our dreams.

We liked and trusted you. You listened well, gave excellent advice, were always available and we never felt rushed or intimidated. We were able to get much more for our house than we ever dreamed! We always knew that you had our best interests at heart.We wanted to sell my house in Carleton Place and buy another one in Ottawa. This was the first time that I was selling a home and wanted professional assistance. We were very impressed with our first meeting and the amount of time spent with us giving us advice on what we could do to help in the sale of our house. You gave good information on what was not necessary to do to sell which was very important so we didn’t spend a lot of money for nothing. You met us for a house showing in Ottawa even though we were nowhere near ready to sell our house, let alone buy one. We liked and trusted you. You listened well, gave excellent advice, were always available and we never felt rushed or intimidated. We were able to find and buy a house in Kanata that met our needs. Your time (many hours), your availability (always available for a house showing or any questions we had), your expertise and knowledge and advice and your professionalism and trustworthiness contributed to the outcome we wanted. The amount of time you were willing to spend with us either in person, on the phone, by email/text and zoom when we no longer could meet made the process easier. Selling our home and buying a new one was a daunting and stressful task but we never felt like we were doing it alone. You were always there!

Dedicated to our requirements. You provided excellent service for our daughter and son-in-law last year. You are very dedicated and concerned for your clients. Purchased the house that we wanted on a timely manner. Do not choose anyone else - you are the best!

Many thanks to Chantal Nephin for all her advice, guidance and determination! Our SOLD sign went up yesterday!

I would say you are the best person to work with as you are kind, caring and extremely thorough and helpful! We were looking for a house that would be perfect for my family size within our budget! I heard amazing things about Chantal Nephin, that she was very thorough and cares about her clients. You do care, you don’t just sell to sell, you actually want your clients to be happy with their purchase no mater how long it takes. You made calls and visits that were needed and kept on top of everything including paperwork, visits with all inspections and were very informative. Helping us find people in the industry for the inspections as this was our first home and didn’t really know the process made it all easier. Plus you gave us all information needed to achieve our goal. We purchased the perfect house!

She paled any other realtors that I have have worked with and would work with her again in a heartbeat. As we started working with Chantal it quickly became very obvious how professional and competent she was. She is hardworking, totally dependable, very detailed and articulate. Both house transactions that Chantal was involved with went like clockwork. There was never any surprises. Her knowledge of her profession and her experience left you feeling very comfortable and confident that that one of your major life purchases was always under control. From my perspective the end result was perfect. Provided housing market understanding, coordinated and helped with staging, coordinated, helped understand potential buyers, participated in home inspection and followed up on issues that surfaced, helped locate legal assistance. She was there with us through every step of the sales and purchasing process. I remember and greatly appreciated all the hard work and amazing competence you demonstrated. As a seller and a buyer I was always comfortable and confident that all was under control. No client would be on the fence if they had previously worked with Chantal. From my perspective she set the standard for delivery of realtor services and would definitely ask for her help again if I sold or purchased another property.

I was looking for a home and needed someone with years of experience that I could trust. You were the only one I wanted to deal with as I worked with you in the past. I learned a lot when purchasing my home alone which was new to me. We looked at many homes, you pointed things out to me that your experience over the years taught you and you help me avoid possible financial issues I might have experienced in the future. hen I walked into my home I felt it right away and you pretty much had the same feeling as I, you listened to what I wanted in a home, the location and help me find my home which I absolutely love. You pointed out several things regarding repairs that could be costly. We laughed a lot which really made a somewhat stressful experience a very happy one : )  I would stay to hire you as you know your stuff very well and I did refer a friend to you and I always will.

You really need to find to find someone you can trust with such a big investment in life and we wouldn’t seek anyone else when it comes to finding the perfect home. Chantal doesn’t just sell you a house she took us from start to finish.Buying our first home was a very exciting and at the same time a little intimidating of an experience. Todd and I had no idea what to expect and where to start. The very first house we decided to look at was a house Chantal was selling and we liked her personality right away and asked her to help us . After quite a few houses we found our perfect first home . Chantal doesn’t just sell you a house she took us from start to finish. What I will always remember is Todd and I had been pre-approved with 10% down so we knew that was going to be tough but again Chantal had a name for us to call and the next day we called a broker who found us a lender at 5% down….that was such a relief . I will always recommend Chantal when I hear people are looking and at this moment she is finding a friends their very first home and we have every faith that she will . You really need to find to find someone you can trust with such a big investment in life and we wouldn’t seek anyone else when it comes to finding the perfect home.

Working with Chantal was so much better simply because we were so comfortable with her. Throughout the entire process Chantal was amazing! She allowed us to look at the homes and discuss but was always there for any and all questions we had.  She was knowledgeable, respectful and organized. When making this huge decision we weren’t nervous as Chantal was there to answer all our questions and concerns. Every step of the way we were informed and relaxed. We love our new home, but we also know when it comes time to sell it – Chantal will be the obvious choice once again!! We recommend Chantal to anyone who is looking to buy or sell a home.

The thing that impressed me most was Chantal’s honesty with us. I had a pre-determined image that realtors were much like used car salesman and would do/say anything for a sale. This notion was dispelled with the first visits with Chantal. Her confidence and knowledge made us feel very comfortable and her advice invaluable. As this was our first purchase, she really helped to provide us with the most appropriate information. She was very patient with us and our seemingly never ending list of questions! Chantal was keen and really took the time to listen and understand what we were looking for, even when sometimes we weren’t sure ourselves. Honestly, we were not disappointed with any aspect of our dealings with Chantal.

 After some very unsuccessful attempts with Grapevine, Chantal was able to help me sell my town home. I have used Chantal on several occasions. The main reason I keep going back to her is she is calm in the stressful situation of both buying and selling. I first used her to buy a townhouse in Carleton Place. She was wonderful when it came to dealing with a not so wonderful agent on the other end of the deal. She helped me buy the home and obtain the price and requests I had during negotiations. When I went to sell this home a few years later, after some very unsuccessful attempts with Grapevine, Chantal was able to help me sell the town home and move on to where I needed to be. She was calm in a very stressful time. And most recently she has helped with my newest home. She worked aggressively with the realtor on a deal that happened quite quick as the home was on the market for two days only. She was great in helping with other connections as well such as referrals to mortgage brokers and lawyers. In all of my dealings with Chantal she is prompt in responding to my questions and courteous in her replies. I probably would not be in my home today if I did not have Chantal to negotiate on my behalf. She knows how to push when it is required but maintains integrity and professionalism at the same time.

Chantal gained my trust in her and in realtors in general again. Chantal always provided a truthful and honest opinion in our discussions. As a result I was able to learn many things about the purchasing process as well as other real estate details. Right from the initial communication I had with Chantal I established my desires for the properties I was interested in and she respected my needs. Ultimately I was able to find and successfully negotiate the purchase of my first property. Chantal listened to me and took the time to understand what I wanted. She supported me throughout my aggressive negotiation on the closing price and at no point did I see her waver from wanting to help find me the property that I wanted. Chantal also was always very willing to explain things to me when I had questions and she never sugar coated anything. Working with Chantal was successful because she took the time to understand a client’s true needs and does not try to tell them what they want. Chantal goes above and beyond the call of duty to help her clients and she is always upfront and honest. Chantal is also a genuine person, knowledgeable and very personable. All of which make her a great realtor. The main thing Chantal did for me was not try to tell me what I wanted and to try to convince me to look at properties that were not what I was interested in based on my description of what I wanted. Knowing that I could trust her to respect my needs was paramount for me. If a potential client was on the fence about whether to work with Chantal I would tell them to just talk to her. Unlike other realtors I have dealt with I could tell right away that Chantal would listen to me and take the time to understand my needs. This to me is critical in finding a good realtor. You can tell people to call me for a personal referral (as I have already done with other people I know, 1 of which also bought a house with Chantal and are now planning to sell their current house and buy another with her.) Repeat business is the true sign of a good realtor and I already plan to use Chantal for all future real estate transactions. I have already recommended Chantal to several people. I always tell them that if you want someone who will work hard for you, be honest with you, trustworthy and who will find you what you want, call Chantal.

In the mass confusion of everything that has gone on, you have been a pillar of stability and a pleasure to deal with.

I was very impressed at how much you really cared about us. It made the whole experience enjoyable and I can say that I felt my wife and I were provided with the best service. I don’t think there were any additional services that could be offered. We seemed to cover every base completely. Thanks for all the help, you were awesome!!!

We were able to get a hold of her whenever we needed to, which made communication easier. We were first time home buyers and very eager to upgrade and start our future by purchasing a house. We chose Chantal because she was very personable, and we found her very helpful. She knew the area very well and was very optimistic that we would find something within our desired budget. In the end, Chantal helped us find our first home and we learned a lot along the way about being a first-time home buyer and the process involved in that. I would definitely recommend Chantal. Such a great personality, very professional, respectful, thorough and organized. We had a great experience working with her and would definitely work with her again in the future.

Chantal's service, professionalism are beyond any real-estate standard! From the time we visited the open house, she was honest and transparent.....always looking out for her clients. At the same time, so welcoming for us.... I would have never pursued the home of my dreams had it not been for Chantal! We did what we could and she was there to educate us on all legal documents, taking at least an hour or two of her time, (even if she wasn't representing us) that's how much she cares!!

Made our first time purchasing a house so easy and stress free!! What a great year, filled with new traditions and wonderful memories!! Thanks again Chantal Nephin for helping us find our perfect home!!

She took the time to explain the ins and outs of buying our first house. My husband and I sought Chantal’s services on recommendation of a friend when buying our first house, and we were not disappointed. Chantal was professional, and immediately made us feel at ease. She took the time to explain the ins and outs of buying our first house and went above and beyond what was needed of her. I have recommended her to many friends, acquaintances and coworkers and will continue to do so.

Yeah! Looks like we are moving! Big Shout out to Chantal Nephin for another purchase and sale! Thank you for all your late nights, running around, mountains of paperwork, and just for being awesome! If anyone needs an agent I highly recommend Chantal.

Chantal was supportive and gave advice when needed. I have always had exceptional service from Chantal. She is professional and pleasant to work with all the time and has a history of great service.  She is a reliable professional and a pleasure to work with. I would always highly recommend Chantal.

A great example of a real-estate agent that works on behalf of her customer. We`ve been lucky to fall upon Chantal a few years ago when she was referred to us by our neighbor. This is the second home that we`ve sold through her. She is a great example of a real-estate agent that works on behalf of her customer. She`s pleasant, trustworthy, timely and very professional. We have often sent our friends her way and are always pleased to hear that she`s taken great care of them.

Just to let you know, we are very impressed and quite happy with your commitment and service to us.

I didn’t feel pressured or pressed for time from Chantal, even though I knew the clock was ticking. Chantal was very professional during all showings, negotiations, etc. She was very easy to work with and this made me feel more comfortable while going through all the processes of trying to find the right home. She was always available to answer questions, respond to emails and give me guidance about various properties.

From our first couple of meetings, a year before we were ready to sell, I was certain that I could work with you, that you were knowledgeable, approachable, accessible, and friendly. I believe that a difficult situation (ambivalence about selling, unknown prices changes due to Covid, uncertain finances for buying, lack of knowledge of housing markets) was made so much easier having you working with us. Trust is important and I always felt that you had our best interest in mind throughout. We benefited from your advice, we were able to prepare our house for selling and get the best price possible. Then you accompanied us every step of the way in finding houses for sale, arranging viewings, sometimes more than once, preparing offers and being in constant contact when our offers were being considered. Covid pandemic restrictions were being felt but you never wavered in persisting on our behalf. I remember our second offer to purchase when you stayed in touch by text during the process and I was sitting alone at home. I kept lamenting our situation, never knowing how much to offer, frustrations with the process. You kept listening and texting back for a long time. I have already talked about our situation and recommended you as an agent, especially to anyone without much knowledge of buying and selling houses.

You are the best agent we ever worked with....thorough, knowledgeable, responsive, always going the extra mile. After seeing how professional and organized you were, we wanted you for our second property. Our comfort level with you was very high, almost like a trusted friend, so it was easy to follow your recommendations and listen to your input. No sense of doubt about getting the goods on each property we viewed. Good focus on what we wanted; Good feedback/advice along the way; endless patience. Best of all, a great personality. Willingness to go through three(!) Offer processes before we got it right. Incredible attention to detail probably helped us focus more. Absolutely the best service ever, a true advisor working for the client's best interests.

We were needing to sell my mother's house just outside Carleton Place and wanted an experienced realtor to first assess and then sell her properties. We actually had another realtor from another agency come to the home initially and we were so un-impressed with her (for a variety of reasons!) that we went "shopping" for someone better and quickly found that someone in Chantal ! We chose to work with Chantal because she did EVERYTHING right from the get-go .ie. she was punctual, attentive, friendly, respectful, knowledgeable, and humble ! Just what we were looking for to work with us and our 95 year old mother in selling her home. Chantal showed initiative and enthusiasm right away. She was very conscientious and very attentive to my elderly mother ( ie. the home owner) every step of the way. Chantal managed the difficult task of helping my elderly mother get good market value for her house that she wasn't particularly eager to sell. While the money was of less consequence to her, my mother was much more focused on the process and how easy Chantal made things for her. Chantal's gentle demeanor and non-pushy attitude is what "sold" things for my mother. Chantal took all the angst out of selling our mother's properties. We knew she would get the job done for us without question. But our special circumstances of selling the dream home of a 95 year old woman who didn't really WANT to sell (but had to), posed some real concern for all of our family. Chantal managed the process with respect and grace, which actually pacified and satisfied our mother, through a potentially upsetting phase of her life !! Chantal made us feel that we were her only client at the time that we worked with her. We have have sold and bought several houses in our married life and we realize that realtors work long and non-traditional hours, while juggling the demands of several clients simultaneously. Chantal, however, promptly answered phone calls, texts, e-mails, etc. day or night , literally within seconds of us sending them !! As if we had her undivided attention ! I'm quite certain that prompt, clear, and respectful communication is her best quality as a realtor and a person. Get off the fence !!! You will not find a better realtor, period !! Chantal has all the attributes needed to help you buy or sell your home. She won't tell you what to do but she has the experience and the respect to "guide" you towards the best decisions. She is gently assertive, which is exactly what you need. Don't hesitate !!

I needed to sell my large home sitting on. 25 acre lot. You were more familiar with country properties and I was impressed with your professionalism. What impressed me was your honesty and the ideas that you had for staging my home, providing support when the showings started, calming my anxiety when I would call in a panic. I got the price that I wanted. I felt I had a friend working with me and supporting me.

I was interested in selling my house and you were recommended to me by my son who you helped to buy a house several years ago. Your knowledgeable, considerate, great reputation as a realtor, and kept me updated. It was stress free while selling my house. You know your job well and put me at ease during the process. You knew the market for my area. My house sold quickly and for a good price. You staged the house beautifully, kept to the timeline and were always available to show the house or answer any questions that I had. If a potential client was on the fence about whether to work with you I’d tell them about my experience and how good you are at being a realtor. Your knowledgeable, honest, supportive, reliable, flexible and the best person to help them.

You were supportive, kind, understanding, and helpful. You helped us in so many ways. From getting us outside help to helping get the house ready. You were amazing. The people you put me in contact with were a big help. You helping me get ready for everything was more than I ever could have asked. Thank you so much. I’d tell anyone thinking of working with you that they wouldn’t get anyone who would be there to assist you more than Chantal. She is always doing her best for you.

I got to know you and found you were very knowledgeable. You were so helpful. You had great work ethic. You sold my property quickly at more than I was asking. You helped in so many ways and kept me posted as things went on. You were the best I know of. Very committed, and hard working, and very knowledgeable.

We needed to find an affordable home during a period of housing market volatility. We had a very good referral from a family member, Chantal was his first suggestion. Chantal was very professional and kept our spirits up even after 6+ offers placed or a 2 month period. We always felt like we were being looked after. We ended up finding exactly what we were looking for, an affordable home in Smiths Falls. Chantal was always able to make room in her schedule for show times which became very helpful in the quick turn around market. 10/10 experience, very recommended.

We needed to sell our home and remembered Chantal through a customer appreciation event at Karters Corners she held the year before! Chantal was friendly, informative and professional and we knew we could trust her. Chantal was very helpful and explained all the steps. She was ready to help us quickly, getting a stager in our home within 48 hours and on the market within 72 hours. It was a Quick and easy sale! Great communication and guided us through all the paperwork. Gave advice and exposure to market our house at an attractive price to sell quickly. Always being available for any questions or concerns we had. Based on our experience we would strongly recommend anyone in need of Realtor assistance to go with Chantal!

Wanted to sell my house in Carleton Place and buy another one in Ottawa. This was the first time that I was selling a home and wanted professional assistance. I was very impressed with our first meeting and the amount of time spent with us giving us advice on what we could do to help in the sale of our house. Gave good information on what was not necessary to do to sell which was very important so we didn’t spend a lot of money for nothing. Thank you for your time (many hours), your availability (always available for a house showing or any questions we had), your expertise and knowledge and advice, your professionalism and trustworthiness! You listened well, gave excellent advice, were always available and we never felt rushed or intimidated. We were able to get much more for our house than we ever dreamed! We always knew that you had our best interests at heart. We were able to find and buy a house in Kanata that met our needs. Selling our home and buying a new one was a daunting and stressful task but we never felt like we were doing it alone. You were always there!

Needed to sell our house ASAP. First of all, you were very understanding in our personal situation. You were always available and accommodating. You made me feel I was in good hands. I felt that I could trust you.

We were living in a one bedroom apartment and very eager to upgrade and start our future by purchasing a house. You were very personable and we found you very helpful. You knew the area very well and you were very optimistic that we would find something within our desired budget. We found our first home and learned a lot along the way about being a first time home buyer and the process involved in that. We were able to get ahold of you whenever we needed to, which made communication easier. I would definitely recommend Chantal, such a great personality. Very professional, respectful, thorough and organized. We had a great experience working with her and would definitely work with her again in the future.

Chantal helped me purchase my first home and, a few years ago, helped me buy and sell again. I knew I would bring her back for the sale of my most recent home. Chantal is a delight to work with. She is very patient, understanding and knowledgeable. She had already proven to me through previous transactions that she would help me achieve my desired result. I sold my house! I think the fact that Chantal brought in a stager and professional photographer really helped to make my house look the best it could for the sale. The overall experience was great. Nothing negative to report!

I was looking for somebody familiar with the area and since it was my first time buying a house I wanted the help from a professional with a lot of experience. Chantal had a lot of experience, knew the area well, was very nice and seemed to really care about provided the best possible services. She found me a lot of options for housing, linked me up with various home builders, explained the housing market and what to expect. She answered all my questions, joined me on various house showings, showed me what to look out for, filling out forms/paperwork, explaining the buying process, helping me with the PDI, and even helping me after closing (e.g., with Tarion). Working with Chantal is an easy decision you won't regret!